Get in Touch With Us
Got a question about one of our sweepstakes casino reviews, spotted something that needs updating, or just want to tell us what would make this site more useful? This page covers the ways to reach us and what happens once your message lands.
The Best Way to Reach Us
Email is the most reliable channel for getting a response from a real person. Send your message to [email protected] and we'll aim to get back to you within a couple of working days. During busier periods it can take a little longer, but every message is read.
A short line explaining what your enquiry is about helps us route it to the right person faster — for example, whether it's a correction, a general question, or something else entirely.
What We Can Help With
Since this site is dedicated to comparing sweepstakes and social casinos, most of the messages we get fall into a handful of categories:
- Accuracy queries — If something about an operator's welcome offer, redemption process, or eligible states looks out of date, let us know. Terms at sweepstakes casinos change often, and we rely on readers as well as our own checks to keep listings current.
- General questions about how sweepstakes casinos work — If you're new to the dual-currency model (Gold Coins for casual play, Sweepstakes Coins for potential prize redemption) and want something clarified before you sign up anywhere, ask us directly.
- State availability — Because eligibility varies by state and operators can adjust which states they serve at any time, we're happy to point you toward publicly available information, though we can't give legal advice on whether a specific site is permitted where you live.
- Content suggestions — If there's a platform, feature, or comparison you'd like to see covered, tell us. We shape future coverage around what readers actually want to know.
- Responsible play concerns — If you or someone you know is finding it hard to keep casino-style play under control, mention this in your message and we'll point you toward appropriate resources rather than leaving you to figure it out alone.
What We Can't Do
To keep expectations honest, there are a few things this contact channel isn't for:
- We can't process account issues, redemptions, or verification on behalf of any operator listed on this site — those requests need to go directly to the platform's own support team.
- We can't confirm whether a particular sweepstakes casino is legal for you personally to use in your state. Availability shifts as laws and operator policies change, so always check the operator's own terms and current state rules before signing up.
- We don't offer financial or legal advice on tax obligations tied to prize redemptions. If you have questions about how a redeemed prize might be taxed, a tax professional or official state guidance is the right place to go.
What Happens After You Write In
Every message is reviewed by someone on our editorial side — there's no automated reply standing in for an actual answer. If your note flags an error on a page, such as an outdated bonus figure or a change to an operator's eligible-state list, we look into it and update the page where warranted.
If you're comparing platforms and want a second opinion before deciding where to spend time, our guide to trusted casinos outside GamStop restrictions is a good place to see how we approach that kind of comparison, even though it covers a different market.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific offer's terms, note the operator name and roughly when you saw the offer, since promotions and welcome bundles are updated frequently.
- If you're asking about state eligibility, mention your state so we can point you to the most relevant information.
- If you're flagging a correction, a link or screenshot of the page in question helps us locate it quickly.
We appreciate readers taking the time to get in touch, whether it's praise, a correction, or a straightforward question. Honest, current information is the whole point of this site, and your feedback plays a direct part in keeping it that way.